The… “Bank of Engineers”, Attica
Bank relies on
Property Management to manage
its properties

Business needs

Attica Bank manages daily a very large load of cases, documents, licenses, drawings, maps, and files relating to thousands of properties. Its needs are dictated by the variety, volume and complexity of cases, the size of the property archive, the technical designs, necessary settlements, licenses etc., their scheduled or unscheduled renewal by public services, in conjunction with the daily need for effective, timely and unified management (technical, economic, legal, etc.) of all properties, and the insistence of the new management on the optimal integration of internal processes. These problems were exacerbated by the many independent applications and as a result the difficulty of monitoring critical tasks. Moreover, with the use of geographical backgrounds (Google maps, Land Registry) and the establishment of broadband (ADSL) connections, requests are made daily for additional functionalities and/or the remote provision of services (e.g. to engineers).

The Solution Property Management, the only specialized solution that is tailored to the specific needs of the Greek real estate market, ensures functional and operational advantages such as the organization of scattered information, immediate and secure information to the management and each manager, etc. At the same time it supports the automated transfer and update of all the necessary data and
guarantees high performance, continuous availability, access rights security, reliability and flexibility. Using Property Management as a core implementation, and utilizing the built-in BI module and the Application Builder, allows the development of specialized additional modules and reports. The application offers capabilities for updating contacts, calendar, logging problems, actions, valuations, damages, settlements, etc., supports the logging and display of alerts, and task assignments to groups of users or specific users and includes remote interconnection. The application includes for instance alerts on lease agreement expiry, delayed payment of rent/insurance premiums, pending issues concerning legal or real defects, illegal building legalizations, deviations from the budget, etc.

The benefits

The improved operation of the bank, ensured uniqueness of each imported item, real-time mapping of various data and thousands of documents that before were scattered, automation, alerts, control, planning and standardization of procedures are the direct results of using the new system. The system automates all processes of logging contacts with each party involved, follows up in detail on the technical, legal and financial management of the property of all companies and efficiently serves the goals of the Group in the to-do list and reports by tenant, property category, region, etc. At the same time it allows the completion of public documents (Forms E2, E9 etc), monitors all contracts of each property, bills, updates values (objective, valuation, accounting, rental, etc.), automatically generates ratios for each property or groups of properties. Including a number of built-in data tables with information on applicable legislation e.g. land use, real rights, urban planning status, list of required documents, etc. it makes the work of users much easier. Full utilization and immediate acceptance of the product user-friendliness by all completely justifies the initial choice of Attica Bank and rewards in practice CGSoft.

Customer Profile

Attica Bank SA was founded in 1925. Today it is a dynamic financial institution with a growing network made up currently of 80 branches.Major shareholders of the Bank are the Pension Fund of Engineers – Contractors – Public Works (TSMEDE), Hellenic Postbank and the Deposits and Loans FundThe Group also consists of Attica Wealth Management, the Attica Ventures, the Attica Finance, the Attica Funds PLC, the Attica Bankassurance and Atticabank Properties Atticabank, adapting to new conditions in an ever changing market, meets customer needs and is ready to serve their every need in all financial sectors. Having considered carefully the financial environment and the needs of its clients, it offers a full range of banking/investment products and services to individuals, small businesses and large corporations.