telcos

The innovative adjustable solution for the vertical market of TELCOs, in order to support the integrated management of Radio Access & Transmission Networks base stations (RAN).

Based on the established, Thesis.net Property Management product.

The purpose of the solution is to integrate and manage into a single IT product, all the requested data, the functionality, the operations, the automations and the management reporting, typically maintained by a telecommunications company, related to the management of Radio Access and Transmission Networks base stations (RAN).

The product is organized in the following modules:

  • Functional locations
  • Acquisition
  • Construction
  • Licencing
  • Retention
  • Power Generator |(Preventive Maintenance)
  • Consumptions
  • Contract Management
  • Budget / ROP
  • BI

The product is extremely flexible so that additional custom operations and new reporting requested by the companies of this sector to be embedded in the product in a very easy and effective way.

Functional locations

Short Description – Terms

The term Functional location refers to the rich set of information and properties located in a specific site. A station refers to the installation of telecommunications equipment, which could be a base station, optical fibers, leased circuits or customer sites. The functional locations, the stations and all of their operations are described, supported and managed by the provided system.

Main Functionality

Typically a functional location can be described as an entity that can maintain and monitor data related to Site technologies, other operator’s data, Contacts and Activities. The management of Telecom Projects is supported. Each Telecom projects is organized and can monitor entities as: The connected functional locations, Project phases, Project vendors, etc. Full details of Contracting parties and their roles, are maintained.

Acquisition

General Concept

In order for a new contract to reach to an agreement and signed, a great number of actions, processes, documentation and reports are required to assure the validity and suitability of a station. All the above are covered by the Acquisition module.

Main Functionality

A Search Area Form (SAF) should be filled in in order for the acquisition process of each station to be managed and monitored (the necessary steps obey a workflow logic). An alerting system is optionally activated to remind the persons in charge for further actions. The final step (acquisition approved) triggers new processes (Construction module). The steps are connected with the related activities assigned to the personnel and or external contractors. In addition, full history data are kept by the system for controlling and management purposes.

Construction

General Concept

The construction subsystem manages and monitors all the constructions processes of a station after its RFL (Ready for Licensing) approval.

Main Functionality

Among others the module analytically covers the following procedures:

  • Assignment of the technical study
  • Design of topographic study
  • Preparation of architectural design
  • Static design study.
  • Design of Charter Land Use
  • Assignment of Completeness Certificate
  • Budget Preparation assignment
  • Construction works and tests

The project activities are reported in a calendar view per station, which registers and alerts the critical dates (assignment, delivery, completion, check & review dates etc.) and automatically, notifies the users accordingly. In addition to the above special care is taken for the management of various special projects (4G, Modernization radio relay etc.)

Licensing

General Concept

The licensing subsystem monitors all the processes related to the functional location licensing. In general licensing is a rather complex procedure since it engages public organizations, legislation updates, technical data, prerequisites, project assignments, approvals etc. Except of the initial licensing, revisions and renewals are also supported.

Main Functionality

Every license has its own Id and Description, its critical Dates, licensing Type (initial, renewal, revision, etc.), its related Functional location, its Status, etc. In addition all the connected activities and the prerequisites (licenses) are registered and monitored by the system. The license activities obey the Request - Approval – Finalization workflow. Every functional location is connected with its licenses, the adjacent stations, the connected contacts and the problems, providing a clear and complete real time licensing profile. Notification alerts are designed, to be automatically delivered to the personnel in charge, assigning pre-configured tasks.

Retention

General Concept

This is a very important module designed to register and process any kind of problem or request (cases). The problem/request could be of any type (legal, construction, complaint, malfunction, etc.) and can be connected with a contract, an owner, a lawyer, or it could be an internal issue. Additionally incoming emails can be automatically registered in the system and connected with the problems/requests. It works closely with both the department of licensing and the legal department.

Main Functionality

Problems are organized in categories and are coded in statuses. Requests and their results are also categorized. Penalties are coded and are connected with agencies or organizations. They can be connected with requests from the insurance company and registers the related demand amounts, payment info and dates. Activities connected with the problems – requests are registered in detail, in order to support the whole cycle till its completion. In the case that a problem reaches finally to a trial, all the trial details are registered and monitored by the system. The system can handle penalties (fines) its evolution from the initial amount to the final adjusted amount. The system automates the related incoming email activity to facilitate the communication effort saving and characterizing the emails (connecting the email with specific Problem id)

Power Generators (Preventive Maintenance)

General Concept

This module integrates all the business logic related to the preventive maintenance concept. Each department generates the annual preventive maintenance plan depending on the type of the equipment, the criticality of each station and the contract obligations signed with each contractor. Build in automations are provided in order for the system to be updated with external data supplied by the contractors. Finally complete maintenance records are maintained and managed plus the measurements and possible findings.

Main Functionality

According to the maintenance plan, there are 3 main entities managed by the system

  1. Tasks work plan.
  2. Maintenance work plan per contractor and contract.
  3. Measurements and possible findings records.

In order for the system to register and keep track of the maintenance inventory, specific inspection info is required as follows:

  1. Inspection areas.
  2. Inspection points which can be analyzed at a second level in inspection data.

Possible inspection findings create trouble tickets which are then directed to the contractor for further actions. Power generator info is maintained with plenty of technical data. A large number of technical and non-technical data is kept for each functional location. The preventive maintenance - power generator module provides out of the box ready reports and of course new meaningful, custom reports, KPIs, Dashboards can be produced upon request.

Consumptions

General Concept

The Consumption module manages in general all the gauges of the system and especially the electricity consumption gauges. The gauges management covers the registration of the agreements, the connected bills and the payments. It is critical for the system to confirm the exact application of the agreement with the provider (Power Electricity Company or other). The gauges can be assigned either to the operator or to the owner of the stations.

Main Functionality

The module setup (parameterization) includes the owners coding regarding their payment behavior, the bills types, the providers of the electricity and the payment terms. The module registers all the details of the electricity bills with regard to the functional locations. The system automates processes creating payments entries upon request based on electricity data. In particular the already provided automations include:

  • Creation of a payment based on an existing electricity bill
  • Creation of a payment based on an existing measurement

Contract Management

General Concept

The contract management module is a core module in the system. Every agreement is registered and monitored in the system as a contract. The contracts register and manage general information, the terms, the contract type, the contracting parties, the payment plan, the conditions, etc. The management of all the contracting parties is integrated in the system including CRM type info, Accounting info, Communication activities, etc. Contracts readjustment is fully supported and parametric formulas can be applied based on CPI (Consumer Price Index) and other terms. Finally the contracts are interconnected with the Budgeting and ROP (Rental Optimization Processes) providing a dynamic and powerful tool for the management of the expenses of the company.

Main Functionality

The contracts are connected with the rental of properties (categorized in property types), they are organized in contracts categories, they can support any number of contracting parties, functional locations, readjustment formulas, multiple rental periods etc. The contracting parties of a contract are a very important entity in the system. It is extremely useful to focus on the embedded contract readjustment processes which are based on dynamic user defined formulas connected with the CPI. What if scenario Negotiating of large amount of contracts is a complex and time consuming task. Reducing existing contract costs to the desired level can be achieved by many alternative ways (scenarios). The management team sets goals which are updateable and should be reached by the personnel. What if scenarios are the right tool in order to match the goals with the actions and the contracts finally signed. The system has been designed to support upon request ‘what id scenarios’. This is extremely useful for the budgeting needs especially during the renewal period.

Budget / ROP

General Concept

Planning and implementing contract budgeting is a key module in the provided system. ROP stands for Rental Optimization Process. Its main scope is to facilitate the authorized users to contact the contractors in order to achieve a better agreement (lower rental) and finally significant cost reduction for the operator. Contracts budgeting and ROP, when combined, can provide extremely useful cost reduction results for the company.

Main Functionality

Budget Budget planning suggests that the budgeting figures (goals) are inserted, organized and updated by Category, Scope and Sub scope in a monthly basis. The assignment of the contracts in the budget is very straightforward, what is required is the selection of one or even more contracts (multiple contracts selection is supported). Budget renewal (versioning) is supported until the final stage when the budget becomes final. The budgeting period is typically but not necessary the fiscal year of the company. All real figures coming from the contracts are summarized and reported by the system. Real time budgeting figures are reported dynamically and on the fly organized by Operator, Category, Scope and sub scope with automatic calculation of the totals at any level. A number of out of the box automations are embedded, including build in processes as contract finalization, contract renewal, contract assignment, contract transfer and contract deletion.

ROP (Rental Optimization Process)

The first step is the definition of the operators of the ROP on behalf of the company. The second step is the definition of the ROP activity types connected with the resulting status and the completion rates (percentages). Each ROP activity type represents a completion task in the process and measures the progress statuses and finally the possibility to successfully complete the new lower cost contract agreement The system limits the access to this process to specific predefined users (ROP operators) authorized for the negotiation. After defining the ROP action types and ROP operators the system proceeds with the definition of the ROP by itself. It can include multiple definitions of Initiatives and contracts per ROP. Each initiative requires inserting group and category and a number of parameters (time period, contract volume and contract rental, success and reduction rates (%)) in order to be compared with the real figures achieved). The selected contracts are also assigned to the ROP. After ROP completion, ROP authorized users update their activities related to the cost reduction process. The system finally automatically updates the related ROP and provides progress indexes in terms of the cost reduction goals scheduled.

BI

General Concept

The product embeds a powerful ‘Thesis.net BI designer’ tool in order to support all the Reporting, MIS, GIS and Dashboard needs. In addition with the long list of preconfigured reporting, the tool supports not only new custom requests, but also change requests and improvements of any scale. When combined with the Thesis.net Development framework it can solves any request, beyond the existing preconfigured functionality.

Main Functionality

Thesis.net BI includes: Automatic Alerts, Workflow automations, Chart types, KPIs, GIS reporting, OLAP and PIVOT reporting, Xtra Reporting, Mail merge support, Routing, Dashboards, etc. Thesis.net BI is a powerful tool for financial analysis and business intelligence covering every aspect of the business. The online and secure tracking of any item of business intelligence, at any depth, improves information and leads to accurate and timely business decisions. The possibility of combining dynamic and multidimensional information highlights every aspect of the company and ensures excellent traceability.