Integrated property management and licensing with
Thesis.net Property Management

Customer Profile

AGET Heracles was founded in 1911 and is the leading cement company in Greece. M ember of the Lafarge Group, global leader in building, is the largest cement producer in Greece, with an annual production capacity of nearly 10 million tons. At the same time, Aget Heracles engages successfully in the production and marketing of cement and aggregates, the construction and erection of steel structures, industrial automation, transportation, research and development. Lafarge focuses its activities around the customer and offers to the construction industry and the general public innovative solutions bringing greater safety, comfort and quality to their everyday surroundings.

Business needs

Lafarge Group in Greece manages daily a very large load of cases, documents, licenses, drawings, maps and files relating to a … four digit number of properties. The variety, volume and complexity of cases (properties archive, technical designs, installation licenses, permits and their renewals by public services, water supply, etc.) combined with the daily need for effective, timely, multilevel (technical, economic, legal, etc.) and integrated management of all properties, and increased requirements of the management to optimize internal processes (surveying, mapping, etc.) and ensure timely and accurate information, led to the need for an integrated IT solution. Thesis.net Property Management is the only Greek specialized solution tailored to the specific needs of the Greek real estate market. Thus it ensures clear functional and operational advantages from the organization of information that in the past was scattered and from the provision of direct and secure information of the management, and any officer. It supports the automated electronic recording, transfer and update of all necessary information relating to the property managed or utilized by the group.The system ensures high performance, constant (24×7) availability, access right security, reliability and flexibility of scalability based on the business plans of the group. Moreover, with the use of geographical backgrounds (Google maps, Land Registry) and the establishment of broadband (ADSL) connections, requests are made and implemented daily for additional functionalities and/or the remote provision of additional specific services.

The Solution

Using Thesis.net Property Management as a core implementation, and utilizing the built-in BI module and the Application Builder, allows the development of specialized additional specific modules (programs), and reports interwoven with the specific object of the group. Furthermore, the application utilizes several functions of the Thesis.net CRM, offering possibilities for updating contacts, full calendar, logging operations, etc. The solution makes full use of cutting-edge technologies (.Net, SQL Server 2008, Visual Studio 2010, etc.). The solution supports the recording and display of a host of alerts, and the assignment of tasks to users or groups of users for specific time period or recurring, etc., and includes a remote interconnection feature. For instance the application includes alerts for the expiry of letters of guarantee, fire, operation license, and other issues such as non-payment of rent, insurance premiums, loan installments, etc., concerning legal or real defects (e.g. encroachment), incomplete legalization procedures, etc.Lastly, it connects to the services (VDR) offered by industry leader DRSdigital and responds with great success to the challenge for a complete and fully functional property management application. The application fully automates the exchange and update of data with the points of presence of the group ensuring speed, reliability and high functionality. The integration of products and processes in a single functional and aesthetic environment offers unique advantages with obvious benefits while incorporating innovative practices for the exploitation of geographical backgrounds (e.g. automatic mapping of topography charts on Google maps, etc).Implementation was completed in record time and is already in full production operation.

The benefits

The company’s improved operation using a complete state-of-the-art system, ensured uniqueness of each imported item, real-time mapping of various data and thousands of documents that before were scattered, automation, alerts, control, planning and standardization of procedures are the direct results of using the new system. The system productively draws on available group data, automates all processes of logging contacts with each party involved, follows up in detail on the technical, legal and financial management of the property of all companies and efficiently serves the goals of the group, the to-do list or reports by company owner, installation, tenant, property category, region, etc. At the same time it allows the completion of public documents (Forms E2, E9 etc), monitors all contracts of each property, bills (utilities, fees to public organizations, service charges), updates values (objective, valuation, accounting, etc.), automatically generates ratios for each property (performance, LTV, built-surface ratio balance) or groups of properties (vacant/area category) etc.The application has built-in the latest administrative division of Greece (Kalikratis plan) and its correspondence to the older (Kapodistrias plan), and offers a series of tables with updated information on existing legislation e.g. land use, real rights, urban planning status, list of required documents or drawings, permits,land registry information, etc. thus making the work of users much easier. Full utilization and immediate acceptance of the product user-friendliness by all completely justifies the initial choice of AGET Heracles, and rewards CGSoft in the best way.